Florida Power & Light
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FPL ASSIST - Agency Web Portal
NEW! FPL's ASSIST Web Portal will be replaced by the end of 2017. The new Portal will provide Partner Agencies increased functionality and more detailed information. FPL's ASSIST Web Portal will continue to provide 24/7 secure, access to view customer information and make commitments.
How does it work?
Instead of phoning our ASSIST representatives, agency staff can complete many necessary tasks online quickly and easily. Some of the convenient services include:
View a customer's billing and qualification information and history.
Print documents needed to complete qualification.
Enter an ASSIST commitment to make payment on behalf of the customer.
Print documents useful to track and follow-up on commitment status.

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Important: Please note that anyone given your Agency Log In and Password information will be able to access this data.