Florida Power & Light
Go to FPL Homepage
FPL ASSIST - Agency Web Portal
To help streamline the payment assistance information and commitment process, FPL's ASSIST web portal provides partner agencies with instant, secure, "round-the-clock" access to view and update customer information.
How does it work?
Instead of phoning our ASSIST representatives, agency staff can complete many necessary tasks online quickly and easily. Some of the convenient services include:
View a customer's billing and qualification information and history.
Print documents needed to complete qualification.
Enter an ASSIST commitment to make payment on behalf of the customer.
Print documents useful to track and follow-up on commitment status.

Already Registered?
Please log in to use our online
User ID:
Agency PIN:
Forgot your user id?
Forgot your password?
Not Registered?
Sign up for online account
Need help or more information?
Email assistweb@fpl.com
Important: Please note that anyone given your Agency Log In and Password information will be able to access this data.